General Data Recovery

We are data recovery professionals. We can handle all types of data recovery and most jobs are handled in-house. Hard drive recovery is not a trivial task and allowing an inexperienced technician to attempt a recovery on a damaged hard drive CAN and usually DOES make the situation worse. Once a HDD is damaged, the heads may become unstable and the drive may begin developing bad sectors. Without the right data recovery expertise or equipment, you are risking the permanent loss of your important files. Don’t take chances with your data, bring it to our data recovery experts.

No Data, No Charge – The first thing you should know about our data recovery services is that we do NOT charge you if the data you wanted is not recovered. This seems obvious to us, but we’ve seen far too many companies charge a fee for a non-recovered drive.

Free Estimates – Just like all of our jobs, we offer free estimates on data recovery. Every hard drive recovery is different and we can give you a quote for your recovery before you commit to anything.

Three Tiers of Recovery – Data Recovery comes in three tiers. We handle Tiers 1 and 2 in-house, but we mail jobs to our offsite technicians for Tier 3 jobs. The reason is that Tier 3 recovery jobs require a clean room and seriously expensive data recovery equipment. We ONLY mail drives out after you approve it, and we ONLY mail drives to a technician that our owner has worked with for years. Check out the three tiers of Data Recovery below:

  • Tier 1: This type of recovery deals with situations where a drive is working normally but is taken from a malfunctioning device. Computers with liquid damage, broken screens, or dead motherboards fall into this category.

  • Tier 2: Tier 2 data recoveries cover hard drives with crashed partitions, sector errors, or logical recoveries. In this case, the hard drive is still mechanically functioning, but is either logically damaged or is beginning to fail.

  • Tier 3: This type of recovery deals with mechanical failures. The most common recovery of this type is failing or completely crashed heads. This also includes jammed platters, liquid damaged PCB boards, etc. Special equipment is typically required to remove data from these devices.